ASK THE EXPERT
Here are some of the questions new customers want to know about our company and the services we provide.
If your question is not listed here, please call or send us an email with the question. We will answer you right away and post the Question and our Answer here.
Q: Are you bonded?
A: No, but we can insure any package or delivery item. |
Q: What is your area of delivery? A: Primarily the NY, NJ, PA & CT metropolitan areas; however, we will deliver anywhere.(click here to see where we go) |
Q: How do I place an order?
A: Simply call us at 973.659.3336 |
Q: What forms of payment do you accept?
A: Check payment for established accounts. |
Q: How quickly can you pick up a rush order?
A: Rush orders are picked-up within 3 hours in our primary service zone. |
Q; Can I establish a routine scheduled pickup/delivery service?
A: Absolutely! This is our specialty. |
Q: How far in advance can I request a pickup/delivery?
A: As far in advance as you want…a week, a month or even a year! |
Q: Can I receive delivery confirmation?
A: Yes, you can be set-up to automatically receive a FAX notification or request a telephone call upon delivery. |
Q: What is your service schedule and fees for pick-ups and delivery?
A: Our fees are based on distance, type of service (Rush, Regular), and
other variables include type of vehicle needed and package weight. |
Q: How do I establish an account with ICAP Delivery?
A: Simply call us at 973.659.3336 Click here for our Account Application |
Q: Do you handle hazardous material?
A: No. We leave this to the specialists! |
Q: Can you provide custom services?
A: Yes we do!
Click here to learn more |